Our story

Transportation that started with a missed appointment

Nanjiwa NEMT was founded after a heartbreaking realization: millions of patients skip critical medical care each year; not because they don't want to go, but because they have no way to get there.

Our mission

To make transportation the most reliable part of the healthcare journey.

Across the country, transportation is the single largest reason patients miss appointments. Missed appointments cascade — delayed treatment, worse outcomes, higher costs, broken trust.

We exist because rideshare logic isn't built for someone leaving dialysis, recovering from surgery, or attending therapy for the fourth time this week. Healthcare needs its own transportation layer — coordinated, trained, accessible, and built around the rhythm of care.

We're building that layer. Carefully, one journey at a time.

What we stand for

Four values, applied daily.

Care first

Every decision starts with the patient in the seat. Speed, efficiency, and unit economics matter — but never at the cost of the person we're carrying.

Coordinated, not transactional

Healthcare runs on handoffs. We treat transportation as part of the care team, not a separate logistics layer.

Safety as a system

Background checks, equipment standards, vehicle inspections, and ongoing training — safety isn't a slogan, it's a daily operational discipline.

Dignity for drivers

We hire for character, pay fairly, train deeply, and treat our drivers like the professionals they are.

Our journey

From one van to a network.

Founding

Built from a missed appointment

Our co-founder watched her grandmother miss three weeks of dialysis because of unreliable transportation. The company started with one van and one promise.

Year 1

First hospital partnership

St. Anselm Medical Center signed on as our first facility partner. We rebuilt our intake process around discharge workflows.

Year 2

ADA-compliant fleet expansion

Doubled the fleet, added wheelchair-accessible and stretcher-equipped vehicles, and introduced standing dialysis schedules.

Today

240+ partners, 1.4M rides

Coordinating thousands of trips per day across the region, with the same care that defined the first one.

Coverage

Wherever care happens, we go.

Our service area spans the greater metro region and surrounding counties — with deep coverage around major hospitals, dialysis centers, and infusion clinics. Expanding network monthly.

12 metro counties 240+ partner facilities100% ADA-compliant fleet
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Join the journey

Ride with a team that treats it like care.

Schedule a ride in minutes — or talk to our care coordination team about a recurring schedule.